Assistant Manager — Revenue Operations & Business Strategy
- Manage revenue operations governance across Sales, Delivery and Finance for a $100M+ business, improving visibility into pipeline, margin, billing readiness, documentation compliance and resource deployment.
- Designed Lead-to-Cash and Order-to-Cash governance spanning opportunity qualification, SOW/PO readiness, project kickoff controls, billing inputs and collection visibility — reducing revenue leakage and operational risk.
- Institutionalized Salesforce process discipline, MQL/SQL definitions, pipeline hygiene and stage governance to sharpen sales execution rigor and leadership visibility.
- Built CXO-level Power BI dashboards for revenue, margin, account health, forecast movement, resource deployment and root-cause analytics, cutting manual reporting dependency and improving decision velocity.
- Partnered with the CEO on investor-ready performance dashboards and operating reports supporting the company's $12M Series B raise in 2022.
- Developed resource allocation and capacity planning models in Airtable, Google Sheets and internal cloud tools, connecting pipeline, delivery demand, utilization and margin impact.
- Led automation of recurring revenue and compliance reporting using Google Apps Script, SQL, BigQuery, Power BI and advanced spreadsheet models.
- Built the early-stage inside sales engine — hired and led the SDR team, operationalized outbound prospecting and closed $800K in revenue while creating the sales operations backbone.
- Designed account management and resource allocation models contributing to a 70% reduction in hunting cost structure.